Understanding Customers

The Grateful Dead Business Model
How The Grateful Dead Transformed Customer Experience
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Discover how the legendary rock band, The Grateful Dead, influenced Barry Barnes to devise a transformative...
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Knowing Your Consumer
Knowing Your Customers – A Game Changer
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How thinking like a consumer can turn your startup into a successful business Brock Weatherup...
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Mantra Design Innovate
Innovative Leadership and Customer Satisfaction
Dana Oliver’s book Mantra Design Innovate provides amazing insights from a 30 year career innovating. It...
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Industrial Innovators and Leaders
Industrial molasses exists! Wait what is that?
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Over the years I’ve seen, used and been part of teams that have created a...
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